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OctoBPS

Our Essence

At Octo Business Process Services (BPS), our mission is to transform and optimise your business operations through cutting-edge technologies and agile solutions. Guided by our DARING values, our approach is rooted in agility and precision, allowing us to seamlessly integrate into your business processes. We focus on delivering results that not only meet your immediate needs but also position your business for long-term success.

Our team is fully committed to making every client feel like they’re our only client—building relationships that go beyond mere transactions, delivering meaningful value, and fostering long-term partnerships. With Octo BPS, you can expect accelerated performance, streamlined operations, and a stronger foundation for future growth.

Whether you are located in Mauritius or anywhere in the world, our flexible solutions cater to your unique needs as we truly adapt to your ecosystem. Octo BPS operates from Mauritius, a renowned International Financial Centre (IFC) located in the Indian Ocean. We harness the rich pool of experienced, bilingual talent that Mauritius offers in areas such as Technology & Automation, Finance & Accounting and HR services. Our brand embodies the spirit of of our island—marked by resilience, versatility, and global connectivity.

Our Story

The Origins of Octo

Drawing inspiration from the 'Octopus cyanea'—known in Mauritius as 'Ourite'—the essence of Octo BPS encapsulates the adaptability, camouflage skills, and intelligence of this remarkable creature. ​

Thriving in Mauritius’s diverse coastal waters, from coral lagoons to seagrass beds and rocky substrates, the ‘Octopus cyanea’ is a master of camouflage, adjusting its colour and behaviour to its environment. Similarly, Octo BPS adapts to the unique cultures and needs of each client, becoming an integral part of their ecosystem, ensuring seamless integration and exceptional service delivery.

Our DARING Values that set us apart

We are committed to your success, fully invested in driving your business towards operational excellence.
Like the octopus, we thrive in any environment, tailoring our services to meet your specific needs. Whether it's working with different systems or integrating seamlessly into existing teams, our adaptability sets us apart.
Mirroring the octopus, which can remain concealed in secure dens for days, we are resilient and stand strong in the face of adversity, overcoming challenges and delivering consistent results through innovative solutions.
Inspired by the octopus's renowned intelligence, we leverage our expertise to develop data-driven strategies and smart solutions.
We believe in building long-term partnerships rooted in care, trust, and mutual growth. Our nurturing approach ensures that every client feels valued, fostering relationships that go beyond transactions.
We are relentless in our pursuit of your success, taking initiative and delivering results with unwavering commitment. At Octo BPS, we go the extra mile, every time.

Choose Octo BPS and take a step towards enhancing your operations and seizing the strategic advantage that our cutting-edge tools offer.

Our Comprehensive Approach

 
Together, we deliver exceptional solutions for value creation, risk mitigation, and enhanced operational efficiency. Our approach offers measurable time and cost savings through process optimization, while simultaneously driving operational excellence with our continuous improvement methodology.

Digital Strategy & Innovation

In-House Digital Solutions, Cloud services, Robotic Process Automation (RPA) to improve processes.

Information Security & Compliance

Quality and Information Security integrated into our processes. GDPR Compliant.

Process Optimization

Our approach rethinks current processes, fostering efficiency, productivity gains, and adding real value.

Talent Transformation

Over 400 highly qualified and experienced specialists, 100% bilingual in French and English.

Risk & Quality Management

Operational excellence through continuous improvement, thorough review of existing systems and work methodology. Continuous audits for event tracking and ongoing improvement.

Client Relationship Management

SLAs guaranteed to meet clients’ expectations on performance, governance, compliance, quality, and risk management. Achieving 97% customer satisfaction and 100% reporting deadlines met.